Why can’t some of my items be withdrawn?

Chloe Chang

Last Update 2 years ago

Collectibles that have been redeemed from live or digital events, such as coins or posters, are currently not eligible for withdrawal from the UCollex platform. Additionally, unopened Mystery Boxes/Card Packs cannot be withdrawn; if you want to transfer the collectible inside the Mystery Box/Card Pack, you will need to open it first.

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