I am having a technical issue with accessing the UCOLLEX platform. How can I get help?

Please submit a ticket to our support team at [email protected]

Upon submitting a ticket, please include a screen recording from the time that you enter the Ucollex platform to the point where you are experiencing an issue. In addition, please include a brief description of the nature of your problem.

With the screen recording, we will be able to pinpoint exactly what the root cause of your problem is by reviewing it with our developers. Screenshots will limit our visibility into the problem.